About 2 months ago I took my 2005 Chevy Impala into the Chevy dealership for a recall order. There was a mass recall because of ignition problems in many GM cars. Basically people were having their keys fall out of the ignition while they were driving and the car would crash. So I took my car in, dropped it off for a day, and they gave it back, claiming to have fixed the problem.
Except it came with a new one.
Every once and a while the key would not turn when I put it in the ignition. It would just be stuck. So I would pull the key out, put it back it. Jiggle it around a bit. Turn it over. And eventually it would work. Except for today. Today, after trying for almost a full hour, the key would still not turn in the ignition. I didn’t park up against a curb. The car was in park when I turned it off last. The wheel was locked into place. So after several different people tried to help, I eventually had it towed to a repair shop. I went to the Chevy Team Dealership that fixed it 2 months ago. They claimed that they didn’t do anything other than put a piece of plastic on the keys to keep them from falling out. They refused to even look at it unless we paid them $99.
So, we had it towed to a repair shop for a second opinion and they said there was nothing wrong! It worked perfectly fine for them. But they are going to replace it for $400.
Is this happening to other recalls? Is Chevy lying to us? Because the key locking up thing didn’t start until after I took it in for the recall.