I’ll take this one, since John’s on vacation.
@common_sense_answer - Ask Someone Who Owns One is a widget that does appear on certain pages on carcomplaints.com. (I am told it appears on pages for cars that have a low number of complaint reports, so someone might not get help on their page and then type in the question so it pops out here.)
If you go to cartalk.com, there is also the Ask Someone Who Owns One entry field. You can see what the other users see. So when you say, “why do so many questions have incomplete phrasing,” etc., I suspect it has something to do with what they’re looking at.
@pyrolord314 is correct that I do delete many that don’t make any sense. I do err on the side of leaving many of them because if I can tell that someone has stated a problem, then I presume they are asking a question. You may see John or me ask for more info because sometimes (like the question about the Ford Fiesta earlier today) people write back and explain more. I must act like an optimist sometimes.
The people submitting via carcomplaints know that they have an email address where they’ll get notified of an answer. The “same problem as Bob” posts, while annoying, make sense in context if someone is posting from another site altogether. It is not a perfect system, but it is the one we have.