Thank You for understanding my desperation and trying to get a reasonable response to an unreasonable situation. I’m so tired of being attacked and being the bad guy.
I’m not asking the dealer to pay $11k to replace my motor and turbo, just make me a reasonable offer to help. Split it with me…anything but…“We’ll just have to agree to dissagree???” Bob Moore COO. Are you kidding me???
I’ve been fighting this for 2 years and all I’ve gotten from Mazda Corp. or Bob Moore Auto Group…“It’s your fault for not changing the oil every 3,500 miles.” Yes…and that cost me $3,000. I’m fine with that.
I provided countless youtube how to videos, google search results and not one says to top off the old…potentially contaminated oil after replacing a blown turbo. Why would any mechanic take that risk??? Why put a clean diaper on a soiled baby? Clean the baby first. Is that not reasonable?
If my CX-7 was repaired properly the first time, does anyone believe after 12k miles of interstate driving, (the oil level was always full) my SUV would have blown the dip stick out, causing my oil to blow out into the engine compartment, causing my engine to seize and turbo to blow…again?
I use synthetic oil, but lets agree it was a blend. If starting with a repaired vehicle and the oil sludge issue addressed, could a catastropic loss of engine and turbo happen after just 12k miles…all things being equal? Anything can happen, I get that, but COMON’ Man!
The problem was I received my car back with the same oil sludge problem that I towed it to the dealer for. Thats why all hell broke lose 12k miles later…not because I didn’t change the oil twice in 12k miles. (In a resonable car owner’s opinion…I’m not a mechanic) Does anyone believe I wanted to destroy my car? I thought I had synthetic oil as I requested and believed I was good for 10k-12k miles. I have been driving for 45 years without any major mechanical issues. I actually race stockcars. Mom raced NASCAR 1957, Dad owned his own Ferrari and was an SCCA champion. I can tell you what a car needs to dial it in, but I’m no crew chief.
I posted a video on YouTube of me turning a few laps at Texas Motor Speedway in Fort Worth earlier this year.
If interested, search for “Texas Motor Speedway 184.464” and you’ll find it.
Thanks again for sticking up for me.