Last week I made arrangements to have the outer c.v. boots replaced on my Toyota. A local shop quoted me a price to replace the outer boots.
Today, I brought the car in. Half hour into the job, owner comes out and says that the inner boots have to be removed to get the outer boots on, at additional cost (more parts and labor).
Should he not have known this when writing up the estimate? I was asked to pay for .5 hour’s labor after telling him to put the car back together… I called two Toyota dealers and without even seeing the car, they knew that r/r of the outer boots without taking out the inner would not be do-able. Was the independent shop right to charge me? I feel I paid for their education.