I’m new to this forum and fighting an uphill battle with an insurance company.
I am hoping for insight and experience sharing with anyone who has had this issue or can speak to it. My car has about 170K miles, V6, coupe, runs and looks like new, well maintained, beach side living. I bought it new back in the fall of 1999 and still love it.
In 2010 my windshield was replaced following a crack from a rock on the road being kicked up.
In 2014, a couple of weeks ago, my windshield cracked from its base. Upon evaluation it turns out the entire pinchweld/upper cowl assembly area has rusted entirely out - as in disintegrated. This required a $2000 parts/repair body shop job.
I filed a claim with the glass replacement company which was badly reviewed by the shops insurer and denied. I’m considering filing with my insurance company and/or taking the company to small claims court.
In 2010, during the windshield replacement, the area now rusted into disintegration was not at all rusty - as in none. In the intervening years, twice the windshield moldings (once each side) flapped out and they had to come put them back in.
I live in a salt air environment. That said, the body of my car is rust free and maintained in like-new condition. The engine is similarly in like new condition, still beating the manufacturers fuel efficiency ratings on road trips. It purrs and goes.
I believe something went wrong during the installation that allowed water to intrude to the area at the base of the windshield causing pooling and rusting to the point of disintegration. Again, this area did not suffer from a rust spot, or a string of rusty spots - it disintegrated from rust across its length and breadth. I have had the car, in this same environment, since it was new. And, in 2010 when the windshield was replaced, the area was pristine.
Anyone out there with insights or help or advice … or anything?