After reading all the posting under this topic, “Mechanic FAILED Simple Honesty Test,” I am so very thankful I have the automobile dealers I do in the area I live. Below are excerpts of the guarantees offered by two of the local dealers where I have bought cars.
I’m not stupid nor insensitive, I know not everyone can afford to buy a new car or even a certified used car, so this posting is not intended for those folks.
I know this may upset some folks, but I have to ask, why would anyone who buys a new or certified automobile from a dealer who does not offer guarantees like these listed below?
Both of these dealers offer the following guarantees for the life of a New Automobile and for 2-years or 200,000 miles on their Certified Automobiles.
Life-Time Warranty on the Engine… Parts and Service Guaranteed for Life…
Oil and Filters for Life… State Inspections for Life… Towing for Life…
The posting below is from my local Honda Dealer and I’ve had no problems seeking service on my 2020 Honda Fit.
Local Honda Dealer…
The posting below this is from my local Toyota Dealer and I have had no problem seeking service on my 2019 Honda Corolla SE Hatchback. When I brought my 2019 in for a Recall on the Fuel Pump, and I also brought it in for the State Inspection, an Oil Change, and to have them Rotate the Tires, he offered me a loaner… I declined and sat around drinking his Free Gourmet Coffee and munched on his Free Danish while the work was performed…
But you might say “The Proof is in the Pudding…” I am ready to back this up with my wife’s 1985 Toyota Corolla Le, that we bought new 36-years ago from this dealer… They have and continue to honor the Free Oil Changes and Free State Inspections all these years… The car has over 220,000 miles on it and when it needed service, it was performed quickly, professionally, and with a Life-Time Guarantee. Luckily it has not needed much work. The first alternator we paid for and the next one was on-the-house… We’ve had some problems with the A/C over the years and they offered to convert the R-12 system to R-134 for Free, we accepted… When the starter died, and we had the car towed to them, they offered to pay the towing tab, we declined and submitted the bill to our car insurance (But that’s a different story…). They also replaced the Struts twice, the first time, we paid for, but the replacement replacements were free (life-time Parts and Service…).
Local Toyota Dealer…
In the past, when we have been dependent on finding and keeping a Good Mechanic, we let them know it, we brought coffee and donuts to the shop and not just when we were in for service. Sometimes we did it just to say HI, and we spoke to them, we learned their names, we asked about their families and on subsequent visits, we asked about things they might have mentioned on an earlier visit (because we wrote it down…).
Who would you prefer to have working on your car?
The two on the Left… Or the one on the Right?