I’m getting my 1997 Civic worked on for multiple issues (including the head gasket) to the tune of what looks like at least $2500… approaching the value of the car.
My question, however, is not about mechanical issues so much as etiquette and expectations.
The mechanic broke the door handle on the driver’s side my car. According to his story, he was just going to open it normally, but it broke. This same door handle I’d used earlier that day and not broken.
Today I got an itemized quote for all repairs, and it includes a $76 charge for the door handle and $185 for labor on the door handle, and a $100 labor discount. So … he broke my door handle to the tune of $261, but because he broke it he’s only going to charge me $161 for it. In addition to the other $2500 in repairs he’s doing for me.
Is this reasonable? I feel like, with me giving him enough other work, and with him being the one who broke the handle, it’s not too much to ask him to just fix what he broke.
I don’t even think I should have to ask for it, he should just say “whoops” and eat it; it’s not like he’s actually paying $76 for the part or like he’s not already making more than $261 on the other work I have to do or any of the additional work on my other vehicles which I bring in regularly.
Thoughts from mechanics as well as “normal people” would be appreciated here.