Friends and relatives with VW’s mostly have had good or better reliablity but those are 2008-2009 Jetta’s and my Brother’s '09 GTI (previously owned an 85 Jetta) Others likely haven’t been so lucky. An independent VW shop could give you some insight into what kind of repairs the Eos most commonly needs. My brother got some great advice from his shop and has had very little problems with the GTI.