I have a 2007 Acura TSX with 70,000 miles. When taking it in for a routine oil change, I was told that the front shock(s) were leaking. I was told this was a typical mileage to start having problems and that I could have the front shocks replaces for $450 or all four shocks replaced for $850.
As I have an extended warranty with Acura, I took it to my Acura dealer. They told me that there was some dirt and debris on the front shock and if someone was not familiar with the brand it could appear that it was leaking. The service writer said he did not think the other repairshop was trying to take advantage of me but they probably mistook the dirt and debris for leaking. He told me also that he had never had to replace a shock on a TSX. I do not know how long he has worked for Acura.
My question: Is it really likely the 1st shop could not tell the difference between dirt/debris and a leaking shock? I could see the Acura service writer saying this as they probably did not want to become involved in a dispute with the other repair shop. I have been taking my TSX in to the first shop for all non-warranty work - oil changes, snow tires, wheels W/ tirepressure sensers for the snowtires, etc and wonder if they see me as having deep pockets and easily willing to part with $850 for the shocks or if they could honestly have made a mistake.
Any thoughts on this? Thanks!