O.K. Long story as short as possible.
Wife is out driving and car dies. Electric sort of fades away. We got it towed to the dealership. (First bad idea.)
They tell me it needs a bunch of stuff done and I say no, we just want enough done to get it up and running and I’ll do the rest from there. (He seemed like he was trying to play the ‘I can’t let you drive it like this’ card but I was firm about it.
Now, I’m told that we need to replace the battery and one of the cables. Fine.
He starts it about 10am. I call at 3 in the afternoon because I’ve had no call to say the car is ready. Apparently the cable is a really long one, they are not done yet and he’s not sure he’ll be done today but he’ll call be at 4 to let me know. No specifics about what cable he was replacing but it was something to do with the battery/ the car not starting. (Updated - apparently it’s just the positive battery cable but there’s not a lot of space in there so they had to take a bunch of other stuff out. They won’t be done until 8.30 or 9.00 tomorrow so that’s up to 9 hours of work to replace a battery and cable?)
To my question - what cable could this possibly be and how long should it reasonably take to do? I don’t relish disputing hours of service work that I shouldn’t have to pay for but we’re broke and need the car for something this weekend. we’re supposed to leave tomorrow night and I need to warn my friends if I can’t go.