What the ??? What kind of yo-yo would recommend to a customer that they take a vehicle in that condition on an 8-hour road trip?
If that care came into the shop I work at, it wouldn’t have left. I would have said “I see you’re on vacation, and this is unsafe. If you and your family would like to take a 3-hour lunch and walk around the area a bit, we’ll be glad to get your car in ahead of some other work and replace both your front struts and do an alignment so you can safely enjoy the rest of your trip.”