Does a manufacturer really make much off of service?

+1
When my current Whirlpool top-loader goes to washing machine heaven, I will replace it with a Speed Queen top loader. They are pricey, but they are also much more durable than other brands of top-loaders.

And, for the people who think that front loaders are a new innovation, I have to tell them that I remember many people having them–and swearing by their superiority–back in the early '50s.

Bendix introduced front-loaders in the late 1930s, but only the affluent crowd could afford them. By the '50s, Westinghouse entered the front-loader market, and more people could afford to buy a front-loader.

The Bendix ad is from the early '50s, as is the Westinghouse ad.

Just a comment about Samsung and LG appliances….We have had Samsung phones for years. I want nothing else!

We bought Samsung dishwasher, stove and refrigerator about 7-8 years ago. I had to replace the display on the stove because we lost some pixels and it annoyed me. Still functioned fine but a $100 part fixed it. It now need a burner assembly only because the “hot surface” light will not go out. Eh, don’t care about that - no downside. The refrigerator got a new icemaker a month ago but we use the heck out of it.

BUT… even the tech that fixed the icemaker said the newer units have far more troubles than these that we bought.

LG…. Bought a hybrid washer-dryer all in one. Front load washer with a built in dryer that uses a heat pump to dry the clothes. Worked better when we bought it than it does 1 year later. LG sent a tech out 3 times. He did some firmware upgrades, we installed a filter upgrade but as far as the fall-off in drying time they did nothing. And LG’s warranty system is poor, very poor.

Well, I guess I grew up in a poor family around poor neighbors, because all I was aware of, from the 1970s up until early 2000s, were top-loading washingmachines.

You even stated that only the more affluent back then could afford front end loaders. Well, I never was affluent, but was satisfied and content with the top loading machines I knew of.

Just a thought on the LG dryer. we have a new house and bought a LG dryer. at about the year mark of owning it the dryer stopped drying the cloths like it normally would. I checked the vent hose behind it, and it was pretty clean. the repair guy could not find the problem. well after researching and going crazy trying to figure this problem out. I happened to go on the roof because a branch blew on it. while I was up there, I happened to notice that there was a screen on the exhaust for dryer vent. I guess it was there to keep the squirrels out. but it was a fine mesh, so the lint built up on it. once it was cleaned the dryer worked great again.

Yep.

The average consumer, the kind who empties only the machine lint filter, one-n-done, could learn from your example.

A domestic (or commercial) clothes dryer is one piece of a total system: The power supply, the location of the machine where it will be used, and the ventilation system going out the back of the machine.

At least once per month, the vent hose, from the back of the unit out to wherever it exhausts, should be checked for lint jams, tears, kinks, etc. Check also inside the connecting point on the back of the dryer. I saw a YouTube video of a guy who pulled three hands-ful of matted lint, loose change, a sqeaker toy(!) out of that 4-inch round metal opening on the back of the dryer. The outlet screen, be it on the roof as in weekend-warriors example, or, coming through an exterior wall to the outdoors, should be monthly removed and cleaned of lint that collects there.

Another thought I just had: When purchasing and installing a dryer vent hose, one may not have to use the full factory length of it to reach the vent outlet, depending on distance between the dryer and such outlet. No sense in making the dryer work harder by pushing lint through an extra two or three feet of vent hose curled up behind the machine.

A lot of service calls and need for a new dryer could be eliminated if more people took the time to take these steps.

But I’m just “preaching nonsense”, “b u t t i n g in” “lecturing”, according to some …

When I was a little kid in the '50s the family got a used Wringer Washing Machine… What a boon it was over the washtub… (No joke…). But since it was used, it had its issues… like the lock on the wringer head… The wringing mechanism could be swung out of the way so the entire top of the washing tub was open. It was suppose to lock in that position… but ours had a broken lock. When you placed cloths into the wringer, you had to hold the wringer over the center of the tub or the torque would cause the wringer to rotate off the back side and instead of the water draining back into the tub, it would drain all over the floor…

Here is a video of one in action…

https://www.facebook.com/reel/1102870451478554

2 Likes

Exact same thing happened to me, a plastic mesh cover had been installed over the dryer vent to keep out critters. Lucky for me it was at ground level. Cleaned it out, drying back to normal.

1 Like

Yes, I remember us having one of those in the mid-fifties. If you watch ‘Coal Miner’s Daughter’ there is a scene with ■■■■■ Spaces playing her guitar while using a wringer-washer.

I guess that the Group Therapy isn’t working.
:thinking:

2 Likes

S i s s y Spacek

Come on, admins, please fix this algorithm - it’s the name of an actress!

2 Likes

The algorithm probably blocked out the Ms. Spacek’s first name “S I s s y” to as it is also a derogatory label for a boy or man seen as weak, cowardly, and overly effeminate…

If only she used her “given” name… Mary Elizabeth Spacek instead of her childhood nickname… :joy:

Yeah, but this is a bunch of guys talking cars, not a Mensa meeting, or an interior design seminar. A lot of derogatory stuff is going to get slung back n forth.

I know some Mensa members who go to group therapy and can’t get and/or hold on to a job . . .

But they acknowledge they have work to do and are TRYING to better their behavior and their situations

1 Like

This all too common with Engineers. Something like 30% of MIT students suffer from Aspergers which makes them socially awkward.

1 Like

I believe that my issues stem from the environment I was born into and raised up in.

“Born in a bar, raised in WW3” is how I like to describe it!

Call the results of such circumstance ‘Aspergers’, or whatever is the going term, but I believe a child’s growing up environment(from birth to around age ten) can be the determinant for how the rest of their life goes.

I know of two Gen-Z era folks(both approaching thirty years of age): one a nephew of mine, who were exposed to none of what I was, and they are among the most pleasant people I’ve known, and quite successful in their jobs and social lives.

1 Like

You don’t have Aspergers. People with Aspergers usually have IQ’s well above average. It’s a form of Autism. My daughter went to MIT. She was friends with several who has Aspergers. All had genius level IQs (above 150).

Thsnks for that vote of confidence.

No thanks for suggesting that I’m not that smart. Well, I wasn’t that smart when it came to decisions about jobs. I ended up later in life at the local donated second hand place, where, based on my conversations(over heard by other customers) with an older guy who came in almost daily with his wife, a lot of those customers, becoming familiar with me over time, considered me “very intelligent and insightful” and “didn’t know why I was working in a place like this” (the second hand store).

Correct.

Although, from the ages of seven to seventeen, I was obsessed with the liner Titanic: not just her sinking, but her unmistakable appearance, her sister ships, how she compared design-wise to vessels older and newer than her, etc. I collected books about her class, and was constantly doodling Titanic in my classroom notes and in the margins of assignments!

I don’t know what that would be classified/framed as.

1 Like

I know many people who are smart (or at least they think they are) who are NOT Genius level smart. We’ve had enough conversations in this forum for me to base a valid opinion on your intelligence. I’ve worked with and hired many genius level engineers over my 45+ year career.

1 Like

That’s fine. However, one does not need genius-level smarts, just a good dose of common sense and gut instinct, to figure some things out.

It also doesn’t take a genius to determine, for example, between the pressure stamped on a tire sidewall vs that listed on the doorframe of the vehicle itself, which one is the correct tire pressure for a specific car.

Yet I continuously run into this i d i o t i c debate on the brand-specific car forums I frequent.

Childhood.

Some children take an interest in automobiles, others in music, sports, hunting, astronomy or sometimes shipwrecks. It is best to expand one’s interest beyond one topic.

2 Likes