Does a manufacturer really make much off of service?

Opinion duely noted.

That reminded me that about 2018, I had to replace the blower wheel cage on my Maytag dryer (Whirlpool) that is now 29yo and I bought a “factory” replacement part for it, the replacement only lasted 5-6 years (used it way more years ago) so this time I looked the part number up and found a replacement from Amazon, 1/2 price, we will see how long this one last… lol

I rebuilt most of the dryer (wear items) since I had it apart…

True that! I was talking to a Walmart “customer service” agent about an ‘Equate Brand” item, agent did not know “Equate” was a Walmart house brand. But then tax structure made it more profitable for Walmart to move customer service from Bentonville to the Philippines.

That’s an Oxymoron. Walmart and Customer service does not compute.

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They did when Sam was alive, but that was a long time ago.

30 years on laundry machines. We’re mechanics, right? We drive old cars and have old appliances. When we first moved in together in 1995, we bought the best Kenmore washer and dryer that they had. By 2018 I had fixed the washer once for a water leak and the dryer once for a switch or something, but replaced all the rollers, etc, while it was open. Anyway, in 2018 the transmission broke and I was planning to fix it and get another 5 years out of the machine. But my wife picked out a nice Maytag front-loader set with all the features. We put up with that front-load washer garbage for about 4 years before we went back to a top-load. The clothes never smelled clean and the washer took stupid long to do a load. It wasn’t unusual for a load of dirty baseball uniforms to take an hour and a half, when the old machine would be done in 40 minutes. The front loaders just don’t use enough water.

Will the LG set we have now last 25 years with minimal repairs? Not sure.

Probably not, but they will almost surely last longer than Samsung appliances.
LG’s appliances have excellent reliability ratings, while Samsung’s are in the bottom tier. Samsung makes very good cell phones, but their appliances are problem-ridden.

Same, both washer and dryer were the best Maytag offered at the time, both are still in use, daughter uses them now.. Around 2002ish I replaced the hot/cold manifold in the washer and then around 2009ish the washer stopped working, I was working way to much at the time and had a friend if a friend “fix it”, I said it needed the timer thingy, he said it was a bad (the main) motor, I said whatever just fix it, we he installed a new motor in it and guess what it did help, so he then replaced the timer thingy, and guess what, it worked again, I said I will gladly pay for the timer but you can either leave your new motor in it or reinstall my old motor but the OE motor stays at my house and I am not paying for it cause I told you what was broke, so I still have the original motor in the garage for the washer as a spare all these years later…

Dad bought a fancy top loader with all the bells and whistles and it crapped out about 5 years later, I am not a fan of the newest one either, it is about 5yo now…

I heard you can still buy the more basic washer and dryers if you ask for commercial ones…

I have a coworker that bought a Samsung dishwasher and refrigerator. Both were horrible , full of design defects.

Samsung does mage amazing phones. I have had several over the years and the amount of abuse they take is amazing. The times I have dropped thos and thrown it across the room are countless and it keeps going. I only broke the screen on it once and that was due to it hitting the corner of a table when I threw it.

Last house we had came with a new Samsung gas range. About 4 years in the oven needed a new igniter.

This house came with a Samsung fridge dated 2017. 2 years ago I had to replace the water feed system (I forget what it’s called).

Back in 2008 my wife got some sort of bonus at work, and used it to buy a 55 inch Samsung TV. It’s still our main TV, no problems after 17 years of daily use. I guess their TVs are as good as their phones!

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Yes, my oldest TV (9 years??) is a Samsung, and it has been problem-free… except for the lousy sound quality. My newest TV, an LG OLED, has very good sound quality, along with excellent picture quality.

Samsung definitely needs to stick with electronics. In fact I’d love to see Samsung electronics in cars.

How hard could it be to make an icemaker that works, let alone lasts a few years? Apparently not as easy as we think.

I dropped my Samsung S9 (at the time) in used engine oil, washed the oil off of it really good and it stilled worked normal for a few more years, just got to outdated…

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An appliance repair friend of mine says he gets so many calls about the new washers not cleaning the cloths properly and he finds that many times the problem is contributed to by the soap/softener dispense.

Every time you dispense soap or softener into the dispenser, it never fully drains and the resultant soap/softener clings to the tank, the tray, etc… and slowly builds up a scummy mess that slowly clogs the drains and this affects the cleaning cycle as much of the soap may not reach the clothes until the end of the cycle. And the softener may not fully drain in until the end of the rinse cycle.

So, you may need to do a little preventive maintenance on the washer to keep it working properly as you would to ensure any lint that get past the lint trap on your dryer does not clog up the exhaust tube

https://youtu.be/S_1k1ZpTZ2w

My wife has fallen victim to the cold washing myth. I was everything on hot. Hot wash is not the hot wash of the good old days, it still blends cold water in. Washing in cold causes buildup of soap in clothes and the washer.

I wash on hot. I do an empty wash on hot after a run of her cold wash madness. The soap that is still in the washer is ridiculous. Same amount is used with her crazy cold washes as my normal hot washes. Not a case of using too much soap.

This is all using the nutty cold wash soap that for some reason people feel the need for. Her parents use this exclusive snd their washer os a gummed up junk mess. Here’s a tip. Wash hot.

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