My wife hit a curb several months ago, damaging the front passenger tire on a one-a-half year old car. It was replaced the same day by an auto shop (not my dealership). Two months later, going into the dealership for a regular oil change and tire rotation, I was told the car was out of alignment and…

Something stinks if I understand this correctly. I signed off on the alignment and tire replacement work and waited there. Several hours later, I was told that while they were driving the car to test their alignment fixes, the guy driving the car hit the curb and damaged the same tire (weird, I kn…

Agreed. They damaged your car. They told you what was wrong with it. Then they drove it around, admitted they crashed it, and then suddenly all sorts of new damage is discovered. Doesn’t take a rocket surgeon, as our former president said, to figure this out. . .

There’s about a 99%+ chance the suspension and CV shaft was damaged due to the original curb strike. This is quite common and is something this auto shop you took it to originally should have taken into consideration and advised you of. If they did not then they are uninformed or lax in their duty. …

Thanks for your reply (and to everyone else for their replies). To answer your questions: Yes, I informed the dealer that my wife has hit the curb, and that the other shop had replaced the tire. The only reason I went to the non-dealer shop (which is a big name shop) to have the car looked at …

I told them that my wife hit the curb before the dealer hit the curb. So far, on the phone, nobody at the dealer seems to want to even come close to admitting that it was even possible that when they hit the curb it might have caused new damage and/or made the existing damage worse.

One more note: I agree that the first auto shop should have done much better. I told them my wife hit a curb and asked them to check the car out to make sure nothing was damaged, in addition to replacing the tire. They said I was good to go with the new tire. I don’t know if I’ll have any luck, but …

A 10 MPH impact can cause some serious damage even though speed that low may seem pretty benign. Many times the damage is not visible to the naked and/or untrained eye. I’ve been involved in the repair of quite a few curb strikes and my non-scientific estimate of the number of vehicles that had sus…

Did the Dealership Damage My Car?

Maintenance/Repairs

bing October 18, 2010, 8:50pm 5

Why did you tell them your wife hit a curb? Nothing like confusing the issue of them wrecking a tire and giving them an out for the damage. They should fix whatever damage there is unless they can demonstrate that it was prior damage, but good luck at this point.

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Did the Dealership Damage My Car?

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