Little dilemma here, is our local Subaru dealer trying to help us or get their freebies back and then some? We bought a new Outback and they said bring it back every five thousand miles for free service for two years. While we brought it back without reading the fine print, we got free oil and filter changes ($69 with synthetic oil), tire rotation ($20), multi-point inspection, and state inspection ($16/year in Virginia).
So here’s the problem. We brought it back before the two year period and because it had 30K on the odometer the dealer took the car in, never said a word, and did the 30K service at our expense because we had already gotten our “four free services,” the service manager said afterwards. The bill was $545!
Brake flush $150 and the fluid was a clear as the day it was new.
Front and rear differential fluid change $200. The maintenance schedule said “Inspect” but the service manager said it looked dirty so they changed it.
Air filter $34 never asked if we had changed it or said if it was actually dirty.
Cabin filter same, $50.
Did we get taken or are they trying to get the car to go the distance without problems?