I tend to side with Ken on this one
The seasoned and good mechanics I know tend to call components by their proper name, if you will
And so do the better parts guys . . . sometimes when I’m on the phone with a guy, and I tell him the the proper name of the part, where it is, what its purpose is, what it looks like, and he STILL doesn’t know what I’m talking about, I think the guy won’t survive long in the business
Several days ago, I ordered an upper intake manifold. It was crystal clear I wanted the manifold itself, because I also ordered the various gaskets that go along with it. And I listed those gaskets separately on my parts order form
The parts guy gets me on the phone and asks me to clarify what I want. I’m thinking to myself “Is this guy serious. It was pretty straightforward.” I explain what I want, what it looks like, where it’s located on the engine, and he says he understood
Several days after the phone call, I get handed an exploded view of the engine. I’m supposed to circle what I want. I circle the upper intake manifold
There’s no helping some people, because they’ll always be hopeless
I agree with Ken’s statement, but I’ll add something
Terminology IS everything . . . amongst professionals. If a mechanic is talking to another mechanic, or a good parts guy, about an outer tie rod end or a pitman arm, you SHOULD expect that everybody is on the same wavelength. 100% No ifs ands or buts. Because if they’re not on the same wavelength, there’s going to be problems, and somebody is eventually going to be accused of incompetence. Perhaps rightfully so