Dealership oil change issue - no oil - Concerned about long term damage

Sorry to give you bad news but if the engine ran without oil, there DEFINITELY is internal damage. It literally takes a couple of minutes to totally destroy lower end.
What’s kinda funny is that in 2020 chrysler still did not figure out how to kill the engine when there is no oil pressure. Honda had this feature 30 years ago…
Bottom line: whoever did your last oil change must buy you a new engine. I’ve seen identical cases a few times, and every single time stealerships fought to the last drop of [customer’s] blood. I suggest you call chrysler - I must admit that they - knowing what kind of junk they sell - at least try to keep customers happy. Unlike, for example, honda.

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Big if, so far, no evidence of that.

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I would send oil sample to a lab - it’s not too expensive but would provide forensic evidence in upcoming fight with the stealer if (if you insist, big IF) there is damage.

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I expect most manufacturers would be happy to provide that function, cheap and easy to do, but worry they’d get sued for millions of $'s if the car turned off and caused a serious or fatal crash, all b/c the oil pressure sensor failed or its connector fell off. Courts and juries often require perfection these days, and fail to consider the unintended consequences.

That’s why Honda’s implementation killed the engine at idle.
Also, there is a low pressure warning light on every vehicle I’ve ever encountered. I assume (ASSUME!) even today’s chrysler stuff has it.

Correct me if I’m wrong but an oil analysis will determine the current condition of the oil and also detect any metals in the oil. Once it is drained and replaced with new oil, evidence is gone. You would have had to collect the sample while the old oil was still in there.

I’ve only done it once and found it just not worth the cost for the information I got. Oil fine, no metals. Thanks, I knew that.

this depends on the damage done.
You are correct that the best time would have been when the issue first happened, but if damage was severe enough that parts are still wearing bad enough inside the engine, then more metal will show up in the analysis- where there should be none. It’s not a bad idea to do at this point, but it may come back mostly clear as you suggest.

@tinaall_187481
Any updates? I hope you had a witness present during your phonecall with the service manager? I also like the idea of sending an oil sample to a lab, that would be irrefutable evidence right there of damage. It also wouldn’t cost you much either to get it tested.