Car in repair shop for 13 months

Sorry you are having this car difficulty. Not your fault, but you have to suffer anyway, seems unfair. . Presumably this is Covid-related. I know of no solution unfortunately beyond what you’ve already done. In the way of misery loves company, my own daily-driver Corolla has been Covid-sidelined since spring 2020. Poor Corolla off the road approaching 3 years now. My solution has been to occasionally idle Corolla in driveway to keep it lubed & working and meanwhile drive my 50 year old truck for daily errands. I guess we all have to accept some of life’s imperfections these days. .

This problem has even hit the Car Talk folks.

As far as what to do? Some ideas beyond starting a lawsuit (which is not something I’d recommend.)

  • Write letter asking the CEO of your insurance company for help. They can’t magically obtain the part of course, but they could provide a loaner car, etc.
  • Write letter asking your state’s insurance commissioner for help.
  • Write letter to your state’s elected politicians for help, especially governor, and state senator and state assembly member representing your district.
  • Write letter to your state’s attorney general.

Remind the folks above that this problem is not of your own doing, and it seems very unfair to be treated the way you are being treated.