Thank you! My brother out of state has been dealing with them via phone. Such a headache. And regarding yelp, I sure do have some great pics…
No they haven’t given me any of their insurance info. I do have collision damage coverage so I think I am going that route with the pursuit
Yes deal with the insurance company not the shop, but as suggested above by @old_mopar_guy contact your insurance and see if it is covered under comprehensive.
If you have collision coverage then you likely have full coverage which would include comprehensive. So whichever one covers, have at it.
I’m betting they don’t have insurance. Their actions to date make it look that way to me. I’m also betting that if that is the case, the OP’s insurance won’t bother going after them too hard for $4k. I’ve personally seen it play out this way for someone I know. Go after them! Nope, not worth it. Here’s your settlement minus your deductible per our obligations to you. If you want your deductible back, take them to court on your own. Unless the OP has top shelf insurance policy but then we wouldn’t be discussing it here, would we? Anyway, I have my suspicions about it…
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Collision does not cover this, comprehensive will. What’s your deductible? Do you have replacement value coverage or ACV?
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Just mly 2 cents but I would not want that car back nor would I want the guys who dropped it working on it. They are going to cheap out as much as possible and they’re proving that already by saying they “cannot believe there was that much damage”. Yes, there can be that much damage.
I know of 2 cars that fell off of lifts and both were write offs as they were unibodies. One went nose first and the other fell off sideways. I was 15 feet away from the one that went on the side and it almost crushed the service manager.Just completed a 1000 bucks worth of suspension repairs when the 2 post lift the mechanic had been bitching about for 6 months had the rear post give way.
Fifteen minutes later the mechanic was fired and the lift fixed 2 days later…
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Yes, you pay deductible out of pocket and as mentioned, it can be subrogated but you have to wait for payment. That all assumes the mechanic has insurance.
Hmmmm. I wonder why not. Should be the first thing they offer unless they have something like say a $5k deductible themselves or no insurance 
The deductible also applies to comprehensive and may not be the same amount as collision. Depends on policy.
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I’m not going to “like” your comment . . . because it sounds like the mechanic unfairly lost his job
Whoever was ignoring the complaints concerning the lift for 6 months should have been fired
in fact, he should have been “escorted off the premises” if you know what I mean
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I had a case when my wife’s car was totaled and the guilty side offered $2400 for it, which was way below value.
I went with my insurance and they estimated loss at $4300, from which they sent me a check for $3800 the next day, overnight, and it took another 4 months or so until I received $500 back via subrogation.
The difference is that the other party had insurance in your case. They all know how the game is played and while they may drag feet a bit between each other, they eventually will pay. In my example, I don;t believe the mechanic has insurance or, his deductible is so high, they won’t be paying a dime for this event. Now the OPs insurance has to deal with a person to get reimbursed. If he tells them to pound sand, do you think they will expend considerable legal fees to get back a fraction of it? No way.
Well, in this case going over small claims court would probably work to recover the full replacement value of 9-years old Nissan, which is known not to retain value much, it will fly under their maximum claim amount.
Regarding my prior comment about the mechanic who got fired because a car fell off of a lift he had complained about for months; he was the scapegoat and the only one shown the door after that was the service manager. The SM was a very decent guy who fought tooth and nails with the owner to maintain things. About 4 months later the SM was shown the door after complaints about the owner not taking care of half a dozen citations from the fire marshal.
We import guys worked in a separate building right next door with a common parts depts. One morning about 8:30 a uniformed man stepped inside, stopped, looked around for about 5 minutes from his standing position, and started writing. That was the fire marshal and the owner told him to take a hike. We found out the next day the owner tore the citations up and threw them in the trash. The SM persisted on getting repairs done and all it got him for his effort was the axe.
Accountability always stops a step from the top…
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I can understand the shop owner having good reasons for wanting to do the repairs"in house".
THe car owner has even better reasons for not letting them do that. Clear conflict of interest.
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Your car might be totaled… GET A LAWYER!
Back to my 2011 Volvo… NOTHING wrong with the oil consumption… The dealership lied when they said they topped and tank and sent the fear of God that my car was eating all that oil… I despise them for the stress they caused me.
I think Old Mopar Guy is married to a Lawyer but he did not have a vehicle fall off a lift.
And if it did, my wife would be the likeliest suspect 
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Heh heh, 40 years (congratulations) with a lawyer. Can you imagine the bill if she ever gets irritated?
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I can’t afford to irritate her. She already owns 100% of the house, my collector cars, etc.
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