My daughter’s 2001 Jetta has been having problems burning up, literally melting, rear turn signal bulbs. She has also experienced problems getting the side windows to raise and lower. We took the car in to the dealer several times and the diagnosis was a bad comfort module. The mechanic at the dealership said the module was failing and needed to be replaced, to the tune of around $2,000. If the module wasn’t replaced eventually we wouldn’t be able to open the locks on the doors to get into the car. Needless to say we were shocked that a component as critical as this would be failing after fewer than 60,000 miles and 7 years of driving. Does this make sense? Has anyone else had this problem with a VW Jetta? We talked with VW customer service to see if they would be willing to at least offer a discount on the part and were told that they wouldn’t help. At this point we aren’t sure it’s worth putting that much money into this car. Any thoughts? Is the dealer telling us the truth about the car? Thanks!
You know, if you Google “jetta comfort module”, the first result is a forum explaining where the module is located in an '01 Jetta:
http://forums.vwvortex.com/zerothread?id=1910787
And then if you go to eBay Motors and type in Comfor Control Module, the first 3 listings are '99 - '03 Jetta Comfort Control Modules which are going for about 50 bucks.
http://motors.search.ebay.com/comfort-control-module_W0QQfromZR40
One thing you absolutely need to think about when you’re dealing with a car like an older (though it’s sad to think about 2000 as “older”) Volkswagen, these specialized electronic pieces are MURDER to buy through the dealer. I would ALWAYS look to eBay and wrecking yards for things like that, and it makes sense because when you wreck a car and it goes to the recycler, it is filled with good parts, like your comfort control module.
Best of luck!
Just for fun, take a voltage reading with the engine running. It is very difficult to burn out lamps unless they are receiving too high a voltage.