2024 Taos Cannot Get Parts

Have you at least called the Clarksville dealer Tester posted the link to, to see if it IS available or not??

That is a corporate catalog site that directs potential customers to their local dealer to process the customer’s orders. When I clicked the link, it showed a dealer near me, so I changed locations. I don’t really live in Avondale, AZ.

If the part is on national backorder at their location, it is on national backorder for everyone.

Dealers have dealer parts locater accessibility that shows which dealers have that part number in their inventory, this is used as a last resort when warehouses do not have the part. When one dealer calls the other dealer to see if they will sell the part, the typical response is ā€œThe part was ordered for a customer, the part is on hold for a customerā€.

The part shows available, but if you actually order it, then you find out about the national backorder. So far, none of the suggested links have resulted in a real part.

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Yeah, I didn’t look that deep into it, just going off what Tester had posted about he had just placed the order in reply # 6…
I figured it would have not let him get that far if not available…

Didn’t see the harm in making a simple phone call to the dealer, or better yet, the OP trying to order it from the Clarksville dealer just to see what it said…

I used to deal with almost all the dealers in and around Nashville, and I can’t tell you how many times that I had to call around to different dealers (same make) to find a part, they were not all connected on, meaning one GM dealer would say no one close has it, and another GM dealer would have it, or able to get it were the others GM dealers could not… used GM as an just one example…

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And it’s just an air deflector. It’s not a support bracket. I bet you could duct tape the broken air dam and win.

That would work if he was doing the repair himself, but a business is not going to do extra work like duct tape a part and then assemble the rest of the car, just to have to disassemble the car back down to the back ordered part and reassemble it all over again for free… And the insurance company will not pay until the job is completed and signed off on…

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I am going through a similar situation. I am waiting for a right center mount pillar. My car has been waiting for this part since September 2024! The part is not available and is on back order with no eta. I leased the car brand new in March of 2024. I called, written letters, spoken with the top customer service rep, all to no avail. No one is willing to do anything helpful. It was a brand new car!! They are still making this model so I don’t understand why they don’t have the part. I still have to make car payments and car insurance for a vehicle that I cannot drive.

I too am looking for any suggestion!!!

R. Myrick

@renitamyrick_193541

Unless I’m misunderstanding something, this isn’t a part that’s keeping you from driving the vehicle?

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It’s unclear to me whether he is referring to the structural part, or the interior trim part that covers the structural part.

Unfortunately not much anyone can do about a back ordered part, so no amount of complaining about it will help, back ordered parts are nothing new… You might ask about swapping the lease out if it is at the dealer for the repair… Sales guys are always (some anyway) in the service lane trying to trade you up…

Sorry you are having this issue…

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This is structural. The car was in an accident

If it was the other party’s fault, you should have a rental at their expense. If you were at fault, maybe your insurer has a similar deal. If it was someone else’s fault and you are dealing directly with the other guy’s insurance company, stop that immediately and get your insurer on the case. That’s why you pay them too much each year.

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Yes, they can not re-assemble the front end without that part.

Was this car in an accident?

Hitting a deer just might be considered an accident. Or, an act of God.

Looks like eBay has it..??..

Yes, i got tboned

Yes, tboned my they say

The car has be stripped down on the right side.

Repair sections for collision repairs are different than the body sections used during manufacturing of the vehicle.

Vehicle manufactures have been having difficulties with suppliers discontinuing operations, leaving the manufacture in search of a new supplier.

The repair sections look like this, number 4 or 9: