2024 Taos Cannot Get Parts

Maintenance/Repairs
21

Have you at least called the Clarksville dealer Tester posted the link to, to see if it IS available or not??

22

That is a corporate catalog site that directs potential customers to their local dealer to process the customerā€™s orders. When I clicked the link, it showed a dealer near me, so I changed locations. I donā€™t really live in Avondale, AZ.

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If the part is on national backorder at their location, it is on national backorder for everyone.

Dealers have dealer parts locater accessibility that shows which dealers have that part number in their inventory, this is used as a last resort when warehouses do not have the part. When one dealer calls the other dealer to see if they will sell the part, the typical response is ā€œThe part was ordered for a customer, the part is on hold for a customerā€.

24

The part shows available, but if you actually order it, then you find out about the national backorder. So far, none of the suggested links have resulted in a real part.

2 Likes
25

Yeah, I didnā€™t look that deep into it, just going off what Tester had posted about he had just placed the order in reply # 6ā€¦
I figured it would have not let him get that far if not availableā€¦

Didnā€™t see the harm in making a simple phone call to the dealer, or better yet, the OP trying to order it from the Clarksville dealer just to see what it saidā€¦

I used to deal with almost all the dealers in and around Nashville, and I canā€™t tell you how many times that I had to call around to different dealers (same make) to find a part, they were not all connected on, meaning one GM dealer would say no one close has it, and another GM dealer would have it, or able to get it were the others GM dealers could notā€¦ used GM as an just one exampleā€¦

1 Like
26

And itā€™s just an air deflector. Itā€™s not a support bracket. I bet you could duct tape the broken air dam and win.

27

That would work if he was doing the repair himself, but a business is not going to do extra work like duct tape a part and then assemble the rest of the car, just to have to disassemble the car back down to the back ordered part and reassemble it all over again for freeā€¦ And the insurance company will not pay until the job is completed and signed off onā€¦

1 Like