2018 Nissan Sentra - Wont Turn Off

2018 Nissan Sentra, first won’t start! Now won’t turn off! Took it to dealership and they say they never seen nor heard of something like this. I bought brand new with 0 milage.

So what do you want to ask? The dealer has it, the dealer has to FIX it. That’s the deal.

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Well now they have. Or did it turn off okay at the dealership?