Blazing Blue paint issue
Do you mind going into a little more detail, crystal ball is currently out of service… lol
You were redirected to CarTalk forum and we have no idea what you are responding to…
Sorry for the missing details. I’m looking for resolutions or outcomes from Toyota regarding the 2017 Taco Blue paint where the primer was not properly applied leaving me with a terrible looking truck now. My vehicle looks exactly like the pictures on the actual Toyota Service Bulletin with the bad paint. It’s been over 2 months since I had the estimate given from the shop my dealer directed me to go to for repainting. I have pretty much zero confidence Toyota will rectify this as they should even though they clearly are aware of the problem, hence the service bulletin.
From the notification:
Customer Contacts
Customers who receive the owner letter may contact your dealership with questions regarding the letter
and/or the Customer Support Program. Please welcome them to your dealership and answer any questions
that they may have. A Q&A is provided to assure a consistent message is communicated.
Customers with additional questions or concerns are asked to please contact the Toyota Customer Experience
Center (1-888-270-9371) - Monday through Friday, 7:00 am to 7:00 pm, Saturday 7:00 am to 4:30 pm Central
Time.
The way I interpret the bulletin is if the dealership determined your vehicle is covered then the bodyshop would be paid by Toyota.
I suggest you call the above number.
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Agreed, if you have been in contact with the dealer since you took them the estimate and called back once a week asking for updates (remember, you are not their only customer), then I would call Toyota Corp to get them involved…
Is the car paint job damaged or what is wrong?
Welcome to the forum …
You probably want to remove your link (to the blog?) as it will probably come across as Spam and be flagged and removed anyway…