2017 Mercedes-Benz GL-Class - Infotainment is frozen

my radio is not working and navigation. everything is frozen and will not work

Do they have power? If they do, look for ‘reset’ instructions in your owners manual.


Mercedes offers a 48 mo./50k bumper-to-bumper warranty on new vehicles and 12 mo./unlimited mileage on certified preowned so you might have some recourse depending on when and under what circumstances you bought it. If not, I’d try a car audio shop.