What is the fix for the 2017 Pacifica transmission hard shift problem?
New symptom? Take it to your dealership, two years old should still be under warranty.
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Is the fluid at the right level?
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Low speed hard shifting? Over 15K miles? Take it to the dealer and have them update the transmission software and most importantly, clear the “transmission adaptations”. This should help fix this common issue with the ZF 9 speed.