I purchased a 2016 Honda Civic, new, in January 2017. Approximately 11 mo. later, the rubber seal that surrounds the front windshield started to fall off in bits.
The shop manager at the dealer ( in PA )said that it had been cold (?) and “someone or something” had hacked at it.
A second dealer (in ME) agreed with the dealer in PA.
The dealers told me that the seal is cosmetic, only. The risk for THEM to repair is that they might crack the windshield.
I feel that it is a poor quality seal and/or a poor design. I have lived in ME, WI, NYC and PA - all cold climates. None of my Toyotas or Hondas failed in these climates or with this driver (I am the only driver/window cleaner for this 16 Civic.)
Anyone else experience this? Any recourse? At this point, I will not repair unless I crack the windshield. It pains me to pay full $ for a brand new car and have a defective windshield seal.
Thanks