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2016 Acura MDX transmission slips

Our 2016 MDX with FWD has a transmission that intermittently slips upon accelerating. During moderate accelerating the RPM’s hit around 3000 but the car isn’t taking off like it should. This will happen in 1st and 2nd gears. Seems like it hits 3rd gear and it’s OK. It only happens about every 5th acceleration from a stop and isn’t consistent. Took it into service and they say the transmission is learning how we drive! Anyone else having having the same issue? Overall, the transmission seems ok.

If you’ve described this accurately, I don’t buy that explanation. If a transmission is “learning”, that usually just means that the shift points aren’t where you expect them at first, but this wouldn’t result in slipping. Do you have another dealer that you can try? Perhaps you’ll need end up needing to escalate this to Acura using the procedure in your owner’s manual.

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Is the carmaker’s warranty in effect? If so you bring it to an Acura or maybe Honda dealer.

Has the transmission fluid ever been changed? Is the level OK? These transmissions use a special fluid that is available at Honda and Acura dealers, but not found in every auto parts store. Accept no substitutes.

Actually, this problem existed BEFORE we had to take the car in under a recall about the transmission heater fluid mixing with the coolant? They had to replace a big part of the tranny to correct that issue. After we got the car back with the new transmission, it still does the same “slipping” from time to time from a dead stop. At least I have documented the issue with my dealer so IF I have to go back because it has gotten worse or too annoying to live with, they will have it on file that I complained about this very issue before. The car only has about 20K miles, so it’ll be covered by warranty till 60K miles.

Actually, this problem existed BEFORE we had to take the car in under a recall about the transmission heater fluid mixing with the coolant? They had to replace a big part of the tranny to correct that issue. After we got the car back with the new transmission, it still does the same “slipping” from time to time from a dead stop. At least I have documented the issue with my dealer so IF I have to go back because it has gotten worse or too annoying to live with, they will have it on file that I complained about this very issue before. The car only has about 20K miles, so it’ll be covered by warranty till 60K miles.

Thanks for the input.

Look in your manual for the corporate contact numbers or where to write about your problem.