I am frustrated with GM. 2 months ago I purchased a brand new 2015 Buick Enclave. I am disabled and the GM Mobility Assistance Program offered to reimburse me for $1,000 of the cost to install a Power Lift to the back trailer hitch to carry my mobility scooter. I asked prior to the installation of the lift if it would affect the rear back up camera and I was told it would not be a problem that the dealership would simply move the camera for me. This was not true. Not only is the dealer unable to move the camera, when the dealer called GM technical support they were told they didn’t know how to move the camera either. I took my car to 3 different Buick dealerships and each dealership said they could not help me and referred the car to 3 different audio/car stereo stores to install an aftermarket camera. Which would have been fine, except the three different stores all have different ideas on how to move the camera. The first place I went to said they would simply hardwire a new camera into the existing system. The second place said they would use a converter module box that would bypass the existing wiring harness and you can unplug it if you ever needed to and restore the original system back to factory standards. The third place I took the car to, said it could not be hardwired and to do so would damage other components like navigation. They also said that it would require a converter module but they are not sure that the module is available yet for the 2015 Enclave. I have also been given multiple GM part numbers for the camera 23208541, 23266557, 23340011 and 22885399. No one can tell me the specifications for the camera currently installed in my Enclave. All 3 audio shops want to sell me different cameras, one says I need night vision, the other says low light, wide angle, non wide angle. How the hell and I supposed to know if I can’t get GM to tell me what the specifications were for the camera they installed in my car at the factory? Also do I go with the shop that wants to hardwire or use the shops wanting to sell me a converter box. Which option is less likely to damage other components or my car? I have the build sheet for my car and it has a code UVC-Camera Rearview. I have tried calling GM directly and been transferred from department to department. GM Mobility has agreed to pay 1/2 of the cost to move or add a camera , however they tell me if will void the warranty,
Can someone please HELP!