Our 2010 Ford Fusion Hybrid stopped working in electric vehicle mode 2mos ago. The hybrid specific warranty in Calif where we live covers until Oct. 2020 so we took the Fusion to a Ford dealer . We were told Ford Corp has a “do not attempt to repair” order on this vehicle until engineering comes u…

You have been told Ford corp. has a do not attempt repair order. You have been referred to the buy back program . What more do you need ? Take advantage of the buy back program and move on and give serious thought to whether you really need a Hybrid .

Be sure you have both the failure and the dealer’s response documented in writing - Ford, and many other companies, have a reputation for not knowing you the day after a warranty expires (ask me). Is it a battery problem or something else, like a controller? If just a battery one would think t…

Gotta agree with Volvo. Ten years old and they’ll buy it back. Take it and run.

You may have the problem (and solution) described in this thread. It worked for me. [image] 2010 Ford Fusion Hybrid electrical motor comes on less; mileage dropped Maintenance/Repairs Similar thing happened on my 2010 Mercury Milan hybrid. After five trips to Ford dealer …

You can get a replacement Fusion hybrid battery for less than $4000.

Am I the only one that feels it’s implausible Ford corporate will buy back a 10-year old car . . . ?! Until I see the offer on the table, just waiting for my signature . . . I’ll be very skeptical

[image] db4690: Am I the only one that feels it’s implausible Ford corporate will buy back a 10-year old car . . . ?! Until I see the offer on the table, just waiting for my signature . . . I’ll be very skeptical Idunno - Volkswagen bought back my 8 year old Jetta Diesel! :stuck_out_tongue: …

[image] ptesterman_156278: The fact that Ford will not repair the car kind of forces the issue, though. Did you read the other discussion . . . the one where the customers had the battery “hours” reset back to zero, thus regaining full functionality and restoring fuel economy to normal levels…

Way to little information here. When there’s a situation where the dealer says that Ford said… blah, blah, blah … the only thing you can do is insist your way through the maze until you get an actual, official Ford document that supports all this stuff. Make your requests in writing, keep copies, …

Just to clarify, Ford is not suggesting replacing the batteries and resetting the software?

2010 Ford Fusion Hybrid — do not repair order

Maintenance/Repairs

texases April 26, 2020, 11:17am 5

You may have the problem (and solution) described in this thread. It worked for me.

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2010 Ford Fusion Hybrid — do not repair order

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