the tailgate handle just pulled straight out in my hand, no other way to open it, where do I start?
You will need to crawl in the back and find a small square panel about 2 X 2 inches.Pry it off with a screwdriver and using a flashlight and a screwdriver you can unlatch the lid. Once open you can remove the entire inner panel to replace the latch.
Yosemite
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