I have a Lexus RX 300 (2001). I bought it new in 2002 and has around 97000 miles. I have faithfully done all the maintenance at a dealership at the recommended schedule. Three weeks ago, my wife couldn't get the car out of the garage because the reverse gear did not engage. I also tried, with same result. Then just to try, I put the gear in Drive and then in Reverse and it engaged. Later, I took the car to a Lexus dealership and had them check it out. They said, the transmission fluid is good, hasn't jelled, has no unwanted odor and level is correct. They also said, the repair will cost $4800 to rebuild the transmission because in their opinion the transmission was about to fail.
I checked if there was a recall issued by Lexus on this problem but could not find any. However, on internet forums I have found a very substantial complaints by other Lexus RX300 users complaining about this same issue. Who issues recalls? Can any federal agency nudge the car manufacturer to issue recall?
What are my options? Can any other reputable repair shop do this rebuilding job? Needless to say, I have lost faith in Lexus and Toyota in general. My next car WILL NOT be a Toyota or Lexus.