Your posts are not really coherent and understandable. Try to organize your thoughts.
There may be many reasons your drain plug would leak, but being 9 years old is not one of them.
One quart in 56 miles is HUGE oil consumption, that is 18 quarts per thousand miles.
Why did you pay for a part that was supposed to be covered by warranty?
I’ll just throw this in if it hasn’t already been mentioned. Usually if you have a warranty and you document a problem, such as excess oil consumption, prior to the warranty expiring, they are still on the hook. They just can’t stall you off until the warranty expires. As long as you documented it with a trip to the dealer. Of course the issue of an extended warranty and all the wiggle clauses etc. could mean it’ll not be easy.
Let me tell you a story about dealership service.
My grandmother used to get her 1984 Mercury Marquis serviced at the Ford/Mercury dealership. She was a loyal customer and trusted them to take good care of her car.
When she was ready to trade in her car, she sold the Marquis to me for $1,000. I think this was in 1996. When I got the car, it overheated due to a clogged radiator, which was so difficult to diagnose that they couldn’t find the reason it was overheating. When I checked the rear brakes, the shoes were so worn down that the bolts on the shoes had worn groves into the drums.
People seem to think dealerships are the place to get their cars serviced because it costs more, and they assume that if it costs more, it must be better. My experience is that cost has no relation to quality of service. In fact, the best shop to service my car in the past 20 years was a Firestone shop in Vero Beach, FL. The bill was always lower than I expected, and they always did what they said they’d do. Maybe they took pity on me because my car was an ugly dinosaur.
Having said all that, there are good dealership service departments, but in my experience, they are few and far between. Finding a good shop with mechanics you can trust isn’t easy. I have definite issues finding a motorcycle mechanic I can trust. The point is that good trustworthy mechanics are hard to find, so when you find one, don’t take him for granted, and treat him with respect.
You’ve learned the hard way not to trust this dealership, so it’s time to move on. Look around for a shop that specializes in Volvos, or ask other Volvo owners for their recommendations, or just pick another shop in your area to try, and see how they treat you and your car when you take it in for service.
I still don’t understand what is going on here . The part about ( doubtful they topped of oil ) means to me the person never checked the oil level. This is one of those posts where it would be nice to hear the dealer service department side of the story . Also without seeing the actual invoice speculation of the charges over the web are just guesses .
So thanks for all of the input… And ,old timer, I had already paid for the engine mount. When the warranty co. called me to ask me to buy a new extension I went over the parts I did pay for… And the one in Nov. – the engine mount – was supposed to be covered. The dealership was supposed to call them before the work was done… I paid and after the fact found out it was covered.
As for the incoherent stuff… Sunday when that oil light went on and I mistakenly went to the local chain they said there was no oil in car.! ( I presume NOW that there was little showing on the dip stick.) I did an oil change with them ,on the spot, rather than go to the dealership since it was many miles away and I was concerned about the long trip the next day. With 2 big shields on the under body of this car there was no oil spotted in my garage…IF the dealership REALLY did top off my tank a month before there had to be a serious oil leak… The consensus is : They did not -so the low level was from my last oil change > January 2019… That amount of oil could have been lost in 10 months… Now I will check my car every fill up since my engine is 6 years older . I did get complacent going from one oil change to another. ( so I am an Old Timer too. and know nothing about cars. When the local yokel said I had no oil in my car I believed him. what can I say… and of course he added 5 quarts because the is what my car takes with an oil change… If nothing else I was distraught and venting in the middle of the night and this blog was so helpful in sorting my thoughts with some very good ideas for the future…Wanting a 2nd opinion this new, recommended, mechanic said there were two gaskets on my oil cap. ! So who would have put 2 of them on? Maybe the local yokel thinking that would stop a leak. I concluded: Trust no one. The new mechanic knew I had an oil change in December.! WHY would he even think of looking at the oil cap? If he looked at it and changed it that means I have to pay for another oil change?? … picking up the car today. . Trust no one… No ONE…
On Sunday ? Well , then I would start making plans to trade this thing as soon as you can .
When I was in my first couple of years of college I had a '63 Chevy, 230 six cyl. Right before I sold it I took it to the local Deep Rock station and had the oil changed. The manager of the station did the work and told me the drain plug hole was stripped and he’d put in an oversized plug. The OP’s car may have had something similar that had happened over time, thus the reference to the car being 9 years old.
I think there is a little error in translating what the mechanic told you on the oil cap.
He probably said there were two gaskets on the oil FILTER. This happens when somebody removes an oil filter and spins on a new one without looking at or wiping clean the gasket surface of the engine.
If the old filter gasket sticks to the engine rather than coming off with the filter, it causes a big oil leak. I suspect that the gasket sticking to the engine is the result of not oiling the gasket before it is put on. That and stripped drain plugs is the reason I do my own oil changes.
Thanks… I’m going to check the oil with every fill up. He actually told me yesterday that it was the oil cap… So I said… how did he get it off without draining all the oil and he said that is why he had to add almost a quart… He saw the drip of that cap and had a new one ready to pop it on. And he, then, power washed the under carriage shields this model Volvo has. I am hoping this is ‘fixed’. ( too many people handling the car so who knows who did what ) I will surely keep in mine what you just wrote in case there is still a leak… That was very helpful… thanks again…
The oil cap is on the top of the engine, the drain plug is on the bottom.
This engine uses a cartridge filter, it is unlikely that anyone would install two O-rings on the filter housing.
you’re correct. The drain plug. Like I said. I know little about cars except how to turn on the engine and open the trunk. No wonder I seem incoherent.
Thanks for the info, I have never changed the oil on a Volvo. Was just trying to translate what the OP said to what a mechanic could have said. Never ever heard of two gaskets on a drain plug.
So the new mechanic used the term gasket ? Did he mean washer? Who knows… Like I said… I don’t trust these guys at this point. He had my car for 2 full days and a 1/2 day that’s what he did… ( change a plug??) Then today he emails me to flush the brake fluid and check the spark plugs? IF they haven’t been done > duh. He had all my service records and emails me this. I thought that was what HE was supposed to do ? > Bring my car up to date at 49,000 miles. Done with him too… ( I did get a check for $245 ( which was minus my warranty co-pay of $100) from the Dealership-- a month late - for not turning in the engine mount repair under warranty…>. Still ‘done’ with them too. On the search for someone I can trust…