I checked the dipstick a couple days after having my oil changed (first oil change on the car) and the dipstick didn’t have any oil on it. I crawled under and realized that the filter was barely screwed on. I immediately called the dealership and they towed it back. They took full blame for it saying that they didn’t replace the O-ring which caused it to loosen and drain out.
As I said before this was a brand-new car in for its first oil change, 10,000 miles. They gave me a copy of service checks they ran which states as follows: “…performed LOF. Test drove. Health check printout attached. No DTC’s found. Test drove 24 miles. Vehicle is operating properly”
They also issued us a warranty that states as follows: “as per our discussion Beechmont Toyota will repair for up to 100,000 miles or six years from the original in-service date of 9/1/2019 which ever comes first for any oil starvation related failure on (vin#) related to the oil leak we caused. This is not transferable. Any repairs covered under this agreement must be performed at Beechmont Toyota. This will only be in effect if the maintenance requirements as per the factory are fulfilled.”
My questions are, is there anything else I should stipulate in along with the warranty? Is this test they said they done adequate?
They offered us a deal on a new car which was laughable at best. So with that being said and the newness of the vehicle we will probably have this car for a long time. I would like to cover myself as much up front as I can. Thank you for any advice!!!