Well they're at it again this week:
"Hi, I have a 1976 Winnebago I need to use to go visit my grandkids but the carburetor is all fouled up. Do you folks do that kind of work?"
"Yes we do."
"Ok, great. Also someone stole my toilet. Can you help me with that?"
And today, a Camry comes in, customer states that his temp gauge is behaving weird, that it shows all the way in the red even when the car isn't overheating. Also he notices no heat in the car, and there's a funny noise from the engine. The service writer writes up a ticket to check out these problems, has him sign an estimate for $98.00 for diag, and tells him that we won't spend any more than the $98 or do any other work until we talk about what we find wrong with the car. I find the gauge is working properly, the car IS overheating, there's no coolant so no heat, and the water pump is leaking and noisy. He gets a phone call explaining all this, gets an estimate to fix it, but declines the repair. He comes to pick up his car and of course is handed an invoice detailing our findings for a total of $98.00
"Can I see what I signed? Hmm, I don't remember signing that and no one ever told me $98.00."