Hey all you gearheads, I need some real help forming an opinion. Not a legal opinion per se, but to the causation of my issue. I offer you my thanks in advance for your input. Also, this is an oil related issue, so please don’t tell me in hindsight I should have gone to the dealer for my oil change, lol. I know that now, thanks…
Let me lay out the specifics
2018 Ford F150 XLT 3.3L
Apr. 1st 2020, got an oil change from full service shop, NOT a Jiffy Lybe type place… went straight home.
Apr 2nd, did some driving around town. 40 miles perhaps.
Apr 3rd, drove another 20 miles, spun a bearing.
Got car towed back to shop that evening, they were closed when I broke down.
The next morning, the tech took the truck into the engine bay, but they were unable to give me any solid answers.
Same day, had truck towed to Ford, they hook up the diagnostic machine, and it gave them 3 codes as the result. I will attach Ford’s findings to this post at the end.
P0012 camshaft position timing
P0305 Cylinder 5 misfire
P0316 misfire on first start
They tried to submit a warranty claim, but the regional engineer rejected it, after finding out that I had gotten an oil change 2 days prior. The findings for denial was lack of lubrication caused engine failure.
The shop alleges Ford did not do a thorough enough diagnostic, they basically wanted Ford to do a complete teardown.
So after some back and forth, I was tricked because of being naive and trusting, that the shop would submit an insurance claim, and all I would need to do is get it towed back to their shop to be repaired. I realize now that was a terrible call.
Once the shop received the truck, instead of dropping an engine like we had agreed, they teardown the engine, and they allege the oil pump solenoid was faulty. At first they were claiming oil pump, but now they say the oil pump control solenoid went bad.
I did some of my own research, to see what codes come up when oil pump solenoids go bad. I will share a couple of them with you.
Here is Ford’s findings
My truck calls for 6 quarts of oil, invoice shows 5.
I have a pic but the forum will only allow 1 pic in my post.
I am very tired and weary, this has been going on for 1 month and 3 weeks, back and forth between the shop and the dealer. Just tell me what you think, but dont tell me I should have gone to the dealer for an oil change, because that is obvious.
Mechanic at the shop did a voltage test on the solenoid, it produced 0.0 OHMS. He did the same test on a good solenoid, and it produced some OHMS, can’t remember the number, but it wasn’t 0.0. It was above 3.0 I believe.