Worst customer service. Try to find a telephone number. Difficult. When you finally find it, the number leads you through prerecorded messages. Nearly impossible to get through to an actual person. If somehow you are able to navigate to a person, you are met with twists that will turn a problem back on to you or they will tell you that you must talk to another department. Of course the one I supposedly needed to talk with could only be contacted through e-mail. So, I emailed. I asked in the e-mail for someone to call me as I was not comfortable with sending mail back and forth without a resolution. Well, they never did call. Only e-mailed me. And again turned my issue back on me stating that it was my issue not theirs.
PLEASE, Do Not rent from them. Once they have your money, they have no reason to help you with any issues. For an extra $10, I could have used a nationally recognized company with true customer support. You don’t realize how important a credible and reputable company can be when you need it. Not all companies are the same.