Please Help - Engine knock and then fail

I strongly advise you to resist any possible temptation to add fresh engine oil, not even to just bring it up to the full mark

If it’s under consideration for warranty, goodwill, etc. and the mechanic inspecting it sees a ruined engine with the engine oil level dipstick showing obviously brand new engine oil, it might raise an . . . incorrect, in this case . . . suspicion that you don’t check your engine oil level, let it run so dry that the engine failed and so forth

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I won’t and will take your advice. But my fear is the exact opposite of that; in them saying oh your oil was too low even though I had no oil light on and only 4,100 miles since the last synthetic oil change. I feel like I’m damned if I do and damned if I don’t since the oil is a “bit” on the low side - but again only 4,100 miles since last change and no oil light or check engine or temp warnings etc; so enough to make my engine flat out die? Knowing them they’ll try and argue that….

You said the engine oil level is above the “add” mark . . . seems to me you’re good, as far as the level goes

Take pictures of the engine oil level and save them

and please post that picture of the engine oil level showing on the dipstick HERE, on this forum

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If you’re saying that your oil change is overdue, then they could rightly put some blame on you. That’s not a loophole. When a car is under warranty, you need to maintain it according to the schedule.

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First thing in the morning I’ll post here!

No I’m honestly saying I don’t believe it is. I take the car to the dealer for oil changes. My car gives pop up messages in the dash area saying you need to change engine oil soon. If you wait to long “as the dealer explained” at a previous visit THEN the yellow oil light on the dash appears which means your down to about 1 quart. He said oil needs to be changed every 7,500 miles.

I’m saying I never got the warning message, never had the yellow oil light and it’s been 4,100 miles vs 7,500. So to my understanding I was not overdue. Now what my concern is what if there’s some little asterisks somewhere in the warranty that says even if it’s less than 7,500 miles or even if you don’t get a warning oil change due soon message etc we still want you to change it every “x” amount of months that I am unaware of that they’ll use to point at and say your beat.

It’s natural to be worried until they say yeah we’ll put a new engine in. Manufactures seem to be very proud of their oil monitors so I doubt they would argue about a couple months with no notice.

I a discussion with Acura on their oil monitor. I said I plan to change every 5000 regardless what the monitor said. He emphatically explained about all the study and effort by experts and I should trust the monitor. I didn’t tell him but thought I’ll just keep doing what I’m doing. My car my money, but just saying these guys are committed to their monitors.

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Another vote for NOT adding oil. As long as the oil level is above the “add” line, the engine is full, and even if it’s slightly below the “add” line, that isn’t what caused the problem. Furthermore, a defective engine can certainly leak or burn oil, even if it had not lost oil before.

IMO the dealer doesn’t want to PO a customer if they can avoid it. They might lose you as a future customer and anyone you know too. They can’t do all warranty claims on their own, they need corporate approval. We had an expensive warranty claim on a transmission once. The service writer was apologetic when he saw 55,000 miles in the odometer but cheered up when we told him that we had a 60/60 warranty.

1 yr time is next week. And you are under miles, 3k or so. And level is ok. So it sounds like you are ok, warranty wise.

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@walkermethew Not sure if you meant to put a business link in the original post but it might get flagged as spam .

That is definitely NOT intentional. It is caused by adware which somehow gets installed on computers running Windows XP/Vista/7, and is very difficult to remove (short of backing up your files and doing a clean install). This annoying adware adds hyperlink advertisements to certain words, whenever those words appear in the body of an article or discussion board. Even when typing text into a form, the hyperlink advertisements can appear.

I have dealt with this unwanted software on my home computers, what a pain!

Waiting to hear what the dealer said if you would be so kind.

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I sincerely hope no one is running those old versions of Windows at this point. They most certainly have numerous unfixed security vulnerabilities.

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You’d be surprised. Not just home users, either. Some businesses still run old computers with old software, regardless of end-of-support, etc. BTW, I still use Windows 7 on my home computers.

You are much more vulnerable to viruses, etc. by doing that. Bad guys actively scan the web for those outdated systems.

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Quick update for everyone here. Dealer has had the car for exactly 1 week. On the first day the service rep called and said “put lifted your car and dropped the pan - no sludge and everything looked good since it’s only 20k miles and you take care of the car. We did find metal shavings in the oil pan though so we are putting a claim in after we finish looking at everything”. I followed up the next day and he stated that he had submitted to the engine and power train warranty division for a complete engine replacement. They requested pictures and he submitted them.

I followed up this past Friday again and he stated it’s all email for this process and every time they send in pics and he asks if it’s approved they reply asking for more / different pictures. I asked if this was normal as it’s clear I did nothing wrong. He said it’s “pretty normal” as it’s a big cost he’s submitting for”. Not sure if any of this sounds dodgy to anyone here. Just seems like a long time that I’m at 1 week and still no answer if it will be approved.

Nothing sounds abnormal at this point, imo

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We climbed that wall of worry when we had a warranty replacement of a transmission. GM approved and we got a new transmission in a crate delivered to the dealer. Continue your diligence and good attitude. Hopefully you’ll get your replacement on the house soon.

Been another week. Any updates?