2007 Chevy Impala 1LT
Auto trans; Flex Fuel 6 cyl
All proactive book maintenance kept up to date
- Recently hit upraised segment of paving on interstate at 70+ mph and bottomed out on the uplifted edge.
- Two shops had difficulty pinpointing that it was left front strut making noise and creating ride and handling difficulties.
- Finally used “sonic test” to make the diagnosis of damaged left front strut.
- Filed insurance claim that is still open.
- Damaged strut never leaked and showed no evidence of damage. Apparently had to be under compression to misbehave.
- Entire left front strut assembly (strut, strut mount, strut bearing) replaced.
- Front end aligned after strut replaced.
- Minor under carriage damage directly beneath driver’s seat that left minimal dents and scraped off painting/rust protection has been touched up with proper rust protection and new paint.
PROBLEM: Now that the front end handles securely with the new strut assembly and alignment the rear end of the car “walks”/slews sideways on rough paving, especially when turning corners and/or braking. Car going back to shop and they will examine the ENTIRE suspension system (struts, shocks, springs, etc.) AGAIN.
QUESTION: Given that the car ride and handling prior to the 70+ mph impact on the raised broken paving segment was normal and with no problems and that since then it has problems, yet neither strut and neither shock have APPEARED to be damaged, any suggestions how best to present my case for further work to the insurance company if I run into opposition to continuing work under the open claim?