I have a 2001 GMC Jimmy with 76,000 miles. It had a transmission leak and, over time, I had taken it to 3 different shops that didn’t fix it. I finally found a local shop that came highly recommended. They said it had leaks in the transmission seal and the transfer case, too. The identified several other problems as well and the fix was nearly $1,000.
I picked it up at 6:00PM Thursday night. I drove 7 miles to work Friday morning at 6:00AM. After about 6 miles of driving on the freeway, I exited onto city streets. As I approached the stop light and began to slow down, a loud noise started coming from the front end. It was high pitched at first. As I slowed, it became louder and louder while decreasing slowly to a low pitch. When I stopped, it stopped completely. I proceeded to drive slowly the last mile to work and the noise continued. When I got to my office, I had the car towed back to the dealership.
When the dealership checked it out, they told me that the 4 wheel drive system was not working and that, even though I had put it into 4 wheel high and the light was on, it wasn’t operating. They said something about a cable that wasn’t pulling or maybe a motor that wasn’t working or maybe a vacuum hose that was leaking. In other words, they did not seem to know exactly what had failed. But, they told me that anytime I put it into 4 wheel drive it wasn’t going completely in and the noise was because gears were partially meshing. (?)
I have driven 4 wheel drive vehicles for 30 years or so and I know when it is working or not. Also, our weather these days is dry and 85 degrees. I certainly did not put it into 4 wheel drive and haven’t since the last storm. But, I know it was working then. The only problem I had was the leak…
Also, if the 4 wheel drive was bad, shouldn’t they have identified that, too?
I need the car for the next week or so. When I get back, I plan to take it back to them to diagnose and fix. The diagnosis should tell us what happened, but I don’t know if I can trust them to do it after they tried to baffle me with BS. This failed within 12 hours and probably 10 miles of their “fix”, considering I had to drive home from the shop and then to work the next day. Is it logical to assume that this was unrelated to their “repair”? That doesn’t seem to make sense to me. And, their stories are making me nervous.
What do you guys recommend?