I rented a car from Hertz at the Copenhagen Denmark airport. The car was a new Nissan with approx 15 miles.
I left the parking garage and drove less than 3 miles and the clutch froze.
I contact Hertz, they picked up the car and I rented another manual car for 3 days with absolutely no problems (yes, I know how to drive a manual car). Hertz is charging me $2,500 USD for the clutch damage.
I’m absolutely certain I didn’t do anything to damage the clutch, as I only drove the car for 3 miles and have owned standard transmission cars in the past.
I don’t understand my rights and it looks like this is common issue which the rental companies know how to pursue.
I would love some advice on how I can challenge this charge.
Thanking all of you in advance,