Hi guys, I don’t know much about cars so I’m here looking for help.
I have a 2005 Subaru Legacy and recently have been dealing with the car steering to the right and steering wheel shaking at highway speeds. I got my car serviced at a Subaru Express service for an alignment and when I left, the car still veered to the right and the steering wheel was still off centered. I mentioned this to them, and they offered to realign my car and also balance and rotate my tires for free. My brothers and I had suspicions they didnt properly align it the first time so that’s why they were willing to do the other services. A day goes by and I’m told they can’t complete the alignment because something about a suspension part being seized and they need to replace both of my rear control arms. First question, should they have found that out the first time they did the alignment?
I told them my brother would replace them himself so I went to pick up the car. They still completed the balancing and rotation. As I was driving home, the wheel still is shaking… I inspected my tires when I got home and I am almost positive they didn’t rotate them since the rims are all on the same spots.
So, next question. Let’s say they actually did what they said they would, what would still be causing my steering wheel to shake? If it’s because my tires are unevenly worn, that’s fine. I just don’t like being lied to. Are they actually servicing my car and my car is doomed or are my suspicions validated? Any help is appreciated.