I have a 2005 Mazda Tribute bought in Tulsa. I had 4 of 6 coils replaced and computer replaced 2008 then MOVED far away. I did not find out until recently that he didn’t replace all of the coils, I have no idea why, very disappointed with that dealer, $2,400 in repairs.
The car was running rough, took it to the local neighborhood guy who diagnosed coil #5 was bad, swapped it with #6, cleaned, tightened and car worked fine with no problems. He then changed oil, drove it around the block to make sure it was good and car died. He brought it to the shop, blew fuse, swapped fuse, blew another fuse, swapped it with a BIGGER FUSE and fried computer. The local guy replaced it with a 2006 Mazda computer and sent it to the dealer for key programming and final: $600 in repairs.
Dealer tried to get the 2006 computer to work but had to scrap it and put in a new 2005 computer and he replaced all of the coils. $500 in trying to fix the local guy’s problem and $2000 for a new computer. The dealer has also taken his sweet time fixing it and has racked me up 3 weeks of rental car at about $600.
Here’s the summary:
$600 in local guy repair in 2011
$2500 in dealer repair in 2011
$600 in rental car while dealer repaired
Am I crazy or does this seem like I should send the local guy a well worded letter asking he covers the repair cost?
What makes it worse is that the car has 160,000 miles on it, I was just wanting it to get fixed up and sent in for trade for a new car. I have lost my faith in Mazda and especially the dealership who repaired it for being so difficult to work with and charging me an arm and a leg. The Mazda consumer guys won’t help me, I figure two computers in five years is out of the ordinary. I also asked them about the poor repair job in both cases (not replacing all of the coils for the first guy and the second guy gouging me) and they won’t help.
Any thoughts or advice is appreciated, thanks.