I’m trying to determine if my anger is justified.
I was recently rear ended and took my car to the other person’s insurance company’s preferred repair shop to be fixed. Both the company and the repair shop are major companies so it seemed ok, my first real accident. When I dropped the car off the airbag light was on and I mentioned it to them. After the body damage was repaired I picked up the car and the airbag light was still on. The repair shop manager and insurance adjuster said nothing when they handed me the keys other then the talking about the repairs being complete. They both seemed surprised when I came back into the shop a few minutes later to complain. They explained away the light by claiming they didn’t have the tools to prove it was part of my accident and left me with no options but to take it to dealer.
Assuming they are honest about lacking the tools. Is it right to send me on my way without a warning that my car was unsafe?
I think I would be less angry if I had gotten a warning.