2016 Outback

I’m not a particularly good “people person” which is why I ultimately chose a career that involved little/no interaction with others.

I don’t complain generally, but I have haggled on dealer parts prices. One item I needed for my wife’s Toyota, I could get for $189 online (oem part), with free shipping. The local dealer wanted $289. After they told me their price, I told them I could get it for $100 less and asked if they’d be interested in matching that price. I wasn’t trying to be confrontational or abrasive at all. I’d rather buy from them, if they can still make profit at that price. Long story short, they matched the price. Maybe they don’t like haggling. If not, I’ll just buy online and not even ask them next time.

You have gone off the rails. Please stop. I have zero interest in further discussion with someone who insists upon behaving like a troll.

Just curious, Ray mentions on the show that he prefers to use his on-vehicle rotor lathe machine for rotor resurfacing. Does that machine require the caliper be removed first?

Ilene drives 24000 miles a year, I imagine she drives in a lot of areas. Yes, many dealers and other shops stack book hours that duplicate some labor. Some will just say, that is how we set our prices, others will think a little and adjust the price somewhat if you discuss it calmly.

Nothing was taken out of context, here’s the statement, it stands on its own:

That is incorrect. From the OP:

Which includes the labor for resurfacing the rotors.
So, including that, the price is not as out of line at all.

OK, so now you make huge assumptions about what was done to bolster your argument regarding the price charged. No reasonable professional mechanic or shop is going to take a grinding wheel to the rotor to dress off a lip.

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It may not. I would think it depends on the car. There are captive rotors that are a bear to remove and if possible, this would save a lot of time. But the shop still needs to charge appropriately for the cost and maintenance of that equipment…

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