2016 Honda Pilot - Infotainment failure

I have the same issue in my 2016 Pilot. Static/crackling sound from speakers, using radio, AM, FM, Bluetooth, DVD.
Only the navigation sound is ok.
Dealer recommends to replace the Audio head unit @ $1,388.89 cost.

Get a quote from a car audio shop. You can probably get an aftermarket unit installed for a lot less.

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Get a second opinion from an independent shop.