Everyone runs into those people where they work because, unfortunately they appear to be multiplying.
While we’re all taught there is a line and to wait our turn, I’d suggest you may be losing out on a potentially lucrative revenue opportunity if you just blow off these people. We run into them in my business too. Some have legitimate reasons for needing special attention, some are just clueless but when this happens we charge an expedite fee. Want to jump the line? Depending on the situation (who gets bumped, how long it takes, $ value of the work etc) we always say no problem but it will cost $Y. You’d be surprised how many will pay. Some will even accept an FU quote that seems outrageous but they go away happy. The people who refuse seem to feel a little better about waiting…