Transmission repair fraud

mvalenti
Sat, 07 Aug 2010 18:16:51 +0000
Maintenance/Repairs

I took my 99 Jag w/93,000 miles in because of slow engaging into reverse. I was told they would do a “free road check” they asked to me to leave it. Sure enought 2 hrs later they called and said they had to take it down and inspect. When I asked how much they said it is probably just a bad belt. I asked what would be the cost in this case. They said $1800. take down and put back plus about $80. part. I said the car is only worth about $5000. I don’t want to spend alot. The invoice was over $3550!!!’

Here are the violations and frauds I believe I have:

1. They never told me they had a $550. take down and replace inspection for a quote. That I would have taken and NOT authorized the repair, just traded it in.

2. Three times a.before the work was started, b. during the work and c. at the time they told me the car was ready I said “I want the old parts.” To which Larry the mgr assured me I’d get them. When I picked up the car I was told by Larry, “I guess they threw them out” They billed me for a rebuilt @$674. plus other parts etc.

I had have searched the internet and found a number of states that have laws protecting the consumer from not being given there parts however, I can’t find one for Arizona. Does anyone know of one?

Michael V

9 posts - 7 participants