Wrong wiper blade leads to BCM replacement - should I trust these guys?

tanya.timberlake_194278
Mon, 04 Aug 2025 16:00:09 +0000
Maintenance/Repairs

Hi all! New to me 2017 Nissan Leaf with only 26k miles. I take it to dealership to ask a few “new to Leaf” questions and have the brake fluid and rear windshield wiper blade replaced.

Some time later - run the rear windshield wiper and it gets stuck under the cowling in the upright flipping the bird position as the replacement blade was too long. I immediately turn it off.

Take back to the dealership - after SIX HOURS of troubleshooting the now non-operational rear windshield wiper, they send me home with a loaner vehicle and then take the better part of another day before calling me to say to come get it, they are ordering a computer part that goes in behind the dash. (I presume the BCM, but have no verification of that) They also tell me there is “no way the stuck wiper caused this breakage, it was probably just a simultaneous issue.” Right. But they are ordering the part and replacing it.

Here’s the fun part. As I’m driving home I discover my car’s auto-close driver’s side window doesn’t auto-close. Easy fix to find - did that. The interior trim of the rear hatch has been replaced with the handle upside down, so there is nothing to grab onto to close the hatch, your hand just slides right out. The windshield washer worked ONCE, squeezing out a bit of fluid, and then no more fluid, motor is running to make it go, I’d just filled it the day I took the car in to get repaired and have never had an issue with it. I am going to troubleshoot this when I find - TA-DA…the cable to open the hood is no longer attached, the lever does nothing and I can’t get under the hood.

At this point, it’s looking like complete incompetence with this particular mechanic, they gave the car back to the dude who did the original damage.

So, here’s my thinking - I feel like they are responsible for clearing all this up, but I don’t want that mechanic touching it again. Do you think I’ll be able to ask for a different one? Or should I just suck it up and take it somewhere else and write this experience up to “you took it to the dealer…”??

8 posts - 6 participants