After airbag recall work, controls on steering wheel don't work: Coincidence?

katherine.hinchey
Mon, 26 Dec 2016 20:20:36 +0000
Maintenance/Repairs

I have a 2010 Ford Mustang GT. I took the car to the dealership to have the airbag replaced (because of the recall). Now, the cruise control and radio buttons on my steering wheel don’t work. No warning lights are on, and the horn still works. (And there are no other buttons on the steering wheel other than for cruise control and the radio.)

The dealership says it must be a coincidence but wouldn’t even look at it without charging me $120. I’ve decided to let them look at it tomorrow, but I assume that they will stick with their “coincidence” line and charge me for whatever needs to be repaired. What do you folks think? Could something (a wire? the clock spring? something else?) likely have gotten broken or disconnected during the airbag replacement?

I appreciate your thoughts on this!

12 posts - 10 participants