Oil Change Gone Wrong

gocassata_193011
Fri, 28 Feb 2025 18:17:26 +0000
Maintenance/Repairs

I am driving a family member’s Dodge Durango 2017. It was time for an oil change so I went to the place they normally go. It was a quick in and out they did not take their time. Any questions I asked they were rude and annoyed with me. I asked about the filters, the other fluids, for Pennzoil so on, just the normal. They did not give me a diagnostic of my car either like the places I am accustomed to going.
I got home and checked everything as I was smelling a odd smell. Everything appeared normal except the oil seemed a bit full to me. Next day we noticed drips in the driveway. We went under the car and it was dripping from the chassis in 5 places. I took it back to the shop and explained to them it has never dripped oil before please help. They admitted the filter was “a bit crooked” but then they tried to tell me I had a “rear main seal leak” and show me a picture. I asked them if they could please help me wipe up all the spilled oil from the filter being in crooked. We checked the car when we got home they clearly didn’t wipe anything up. I ended up wiping it all up myself. There doesn’t appear to be any more drips and it appears all the drips were from the filter being crooked. I had never seen a drip on the driveway before I took the car to them. I have taken photos of the dip stick, the driveway and under the car. I do not have a ton of money to spare. Should I take the car into another mechanic to double check? The oil change place does not seem to care and I have already submitted a complaint. What would you do in my situation?

10 posts - 7 participants